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Terms of Use

Last updated: May 29, 2026

Agreement to Terms

By accessing and using bear-beam.com (the "Website") and our services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access the Website or use our services.

Services

Bear Beam provides curated travel experiences including guided tours, day trips, and multi-day excursions in Leeds and the surrounding Yorkshire region.

Booking and Payment

Booking Process

When you submit a booking request through our Website, you are making an inquiry, not a confirmed booking. We will confirm availability and provide payment details via email.

Payment Terms

Full payment is required to secure your booking. We accept payment methods as specified in our booking confirmation email. Payment must be received at least 7 days before the scheduled experience.

Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice, but confirmed bookings will honor the originally quoted price.

Cancellation and Refund Policy

Cancellation by You

  • More than 14 days before: Full refund minus 10% administration fee
  • 7-14 days before: 50% refund
  • Less than 7 days before: No refund

Cancellation by Us

We reserve the right to cancel any experience due to circumstances beyond our control (severe weather, insufficient bookings, guide illness, etc.). In such cases, you will receive a full refund or the option to reschedule.

Your Responsibilities

As a participant, you agree to:

  • Arrive on time at the designated meeting point
  • Follow the guide's instructions and safety guidelines
  • Inform us of any medical conditions or physical limitations that may affect your participation
  • Wear appropriate clothing and footwear as recommended
  • Behave respectfully toward guides, other participants, and the public

Liability and Insurance

While we take all reasonable precautions to ensure your safety, participation in our experiences is at your own risk. We strongly recommend that you have appropriate travel insurance.

Bear Beam is not liable for loss, damage, injury, or illness except where caused by our negligence or that of our employees. We are not responsible for personal belongings lost or damaged during experiences.

Intellectual Property

All content on this Website, including text, images, logos, and designs, is the property of Bear Beam and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Photography and Media

During our experiences, photographs may be taken for promotional purposes. By participating, you consent to the use of your image in our marketing materials unless you explicitly opt out by informing your guide.

Age Requirements

Participants under 18 must be accompanied by a parent or legal guardian. Some experiences may have specific age restrictions, which will be clearly stated in the experience description.

Accuracy of Information

We strive to ensure all information on our Website is accurate and up-to-date. However, we do not warrant the completeness or accuracy of this information and reserve the right to make changes at any time.

Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our control, including but not limited to natural disasters, pandemics, strikes, or government restrictions.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Website after changes are posted constitutes acceptance of the modified terms.

Severability

If any provision of these Terms of Use is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at:
Email: [email protected]
Address: 14 Park Row, Leeds, LS1 5HD, United Kingdom

Bear Beam

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